Privacy Policy

1. Information We Collect

Brothermotors ("we," "us," or "our") collects information to provide better services to all our users. We collect information in the following ways:

• Personal Information: Name, email address, phone number, and physical address when you book a service or create an account.
• Vehicle Data: VIN, make, model, service history, and diagnostic logs associated with your vehicle.
• Usage Data: Information about how you use our web portal and catalog systems.

2. How We Use Information

We use the information we collect to maintain and improve our services, develop new features, and protect Brothermotors and our users. Specific uses include:

• Processing and managing your service bookings.
• Providing access to our proprietary car parts catalog.
• Sending automated maintenance reminders and diagnostic reports.
• Communicating regarding product recalls or safety notices.

3. Data Security

We work hard to protect Brothermotors and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. We use industry-standard encryption and security protocols for all data handled within our ERP and client portal systems.

4. Sharing Your Information

We do not share personal information with companies, organizations, or individuals outside of Brothermotors unless one of the following circumstances applies:

• With your explicit consent.
• For external processing by trusted service providers (e.g., payment gateways).
• For legal reasons (e.g., meeting applicable laws, regulations, or enforceable governmental requests).

5. Contact Us

If you have any questions about this Privacy Policy, please contact our data protection officer at:
privacy@brothermotors.com